Política de envío
Welcome to Glamour by Ramos! We strive to provide an exceptional shopping experience, and our shipping policy is designed to ensure your purchases arrive promptly and in perfect condition. Please review our shipping guidelines below.
Processing Time
- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Customization: For customized or made-to-order items, please allow an additional 5-7 business days for processing.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery estimates are provided by the carrier and may be affected by factors beyond our control, such as weather conditions or carrier delays.
International Shipping
We offer international shipping to select countries. Shipping rates and delivery times vary based on destination. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. boxes or APO/FPO addresses.
- Hazardous Materials: Certain products may be restricted from shipping to specific locations due to local regulations.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.